A Pox on You Washington Mutual, I've Switched Banks
Three strikes and you're out!!! For the 2nd time in a month, Washington Mutual refused a deposit. This time they gave me a reason I could accept, which is that they do not accept made over checks. However!!! They should have told me that last month when they refused the deposit instead of going on about fraud. So why you ask am I switching banks if I found the reason not to accept the deposit to be acceptable? Well I will tell you, I had my bf with me this time so they could "verify my relationship to the person who made over the check". We asked if he could just deposit the check himself into my account. NO!!! His name must be on your account and he must have an account with Washington Mutual!!! GRRRRR, I say!!! We left and made the transaction as per usual at the cash machine. This was last Thursday, I emailed the customer service rep who responded to my last complaint and have not received a reply. And it being over the weekend does not count since she emailed me on a Saturday last time.
If you're keeping track, Washington Mutual has, in the space of 4 short weeks, refused 2 deposits and lost another one.
Today I went to Homestreet Bank and opened up a checking and savings account with them. I wanted to do business with a bank that was walking distance from my house, the choice was Homestreet or Bank of America. I received a free duffel bag for opening the account (very useful for camping) I learned that they have coffee and tea available every day and treats on Friday and I learned that I can make money. Homestreet will pay $5 for my old debit card and up to $10 for my old checks. And they will shred them for me. Woo Hoo, I like that bit of customer service. And speaking of customer service, everyone who came in the bank while I was there knew the tellers by name and it was just a very nice atmosphere overall. Also my new checking account is interest bearing as well as they savings. The rate sucks but its more than at my old bank. So far I'm very pleased with my new bank, but its only been 3 hours.